We are committed to bringing you the highest quality garments, footwear, and leather goods and we stand behind our products. If you are unsatisfied with your purchase we will gladly accept returns or exchanges (pending availability) of unworn, unwashed, and unaltered FULL PRICE items within 30 days of purchase. Sale and clearance items cannot be returned for any reason. We will accommodate exchanges on sale and clearance items within 30 days of purchase pending availability. If you would like to inquire about product availability please email service@billyreid.com. All Returned items must be accompanied by the original invoice.
Non-Returnable Items
Billy Reid Online Returns
114 North Court Street
Florence, Alabama 35630
877-757-3934
You will find a pre-printed UPS label in the package containing your purchases. Please use this label to return your items. You can drop off your return at any UPS location. To find a UPS drop off location or to schedule a pick-up, please visit www.ups.com. You may also return your online purchase to any Billy Reid retail store for a refund or exchange.
If you cannot find your pre-printed label, please contact us at service@billyreid.com or 877-757-3934 for a replacement.
We will gladly accept exchanges within 30 days of purchase pending availability. If you need to exchange your purchase, please send the item to be exchanged using the pre-printed UPS label found in your box or simply send your purchase to the address listed above. Please circle the item on your invoice that you would like exchanged and which size you need. If you have any questions about product availability please contact service@billyreid.com or 877-757-3934.