Holiday Shipping Deadlines

We're excited to be able to ship your all our orders in time for the upcoming holidays. Please refer to the below guidelines for guaranteed delivery times and dates:

  • Thursday, December 18th - Order by midnight Central that evening and select "Standard" shipping for guaranteed and complimentary delivery on or before Christmas Eve on all orders.
  • Friday thru Sunday, December 19th - 21st - Orders must be placed with "2-day" shipping for $30 to be guaranteed to arrive on or before Christmas Eve. Orders placed with anything other than "2-day" shipping after Sunday, December 21st at Midnight Central time will not arrive until after Christmas Day. 
  • Monday, December 22nd - The absolute last day to order for guaranteed Christmas Eve delivery. Orders must be placed before Midnight Central time this day with the selection of "Overnight" shipping to ensure your package is shipped on December 23rd for arrival on December 24th (Christmas Eve).
  • Tuesday, December 23th -Orders placed on this day will be processed as quickly as possible, but we cannot guarantee an order placed on Tuesday, December 23rd will arrive before Christmas Day regardless of the shipping method selected.
  • Wednesday, December 24th - Orders placed on this day will be processed on December 26th. This is the last day packages may arrive if ordered within the parameters of the above cut off times. 
  • Thursday, December 25th Christmas Day - Orders placed on this day will be processed on December 26th. No orders will be shipped or arrive on this day.
  • Wednesday, December 31st - Orders placed on this day will ship on Friday, January 2nd 2015.
  • Thursday, January 1st 2015 - No orders will be shipped or arrive on this day. Orders placed on this day will be processed on Friday, January 2nd 2015
  • For a full schedule of UPS delivery and pick up dates, please refer to their full guide by clicking here.
  • Holiday Returns & Exchanges

    All orders placed during the month of December are eligible for an extended returns and exchange period.

    • Items purchased between Monday, November 10th 2014 and Wednesday, December 10th 2014 are eligible for and extended holiday return period.
    • Items purchased between those days may be returned up until Saturday, January 10th 2015.
    • Items purchased after December 10th, 2014 are subject to the normal 30 day policy. 

    Holiday Hours for Online Customer Service

    • Wednesday, December 24th - Our offices and distribution center will be closed the entire day in observance of Christmas Eve.
    • Thursday, December 25th - Our offices and distribution will be closed the entire day in observance of Christmas Day.
    • Friday, December 26th - Distribution Center and online customer service open during normal hours.
    • Wednesday, December 31st - Our offices and distribution center will close at noon central time in observance of New Year's Eve.
    • Thursday, January 1st - Our offices and distribution will be closed the entire day in observance of New Year's Day.
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