Shipping Policy

Shipping & Handling Charges

Orders are shipped Monday through Friday, excluding major and national holidays on which UPS and FedEx do not pick up. Every attempt is made to fill and ship your order in the timeliest fashion. Orders placed before noon Central time Monday thru Friday typically ship out on the same day. Orders placed over the weekend are processed and shipped the following Monday. Below are the shipping methods we currently offer:

  1. Standard – Always free and always quick. Orders are typically delivered between 3 and 7 days from the time the order is placed.
  2. 3-Day – A flat rate of $20.00 anywhere in the contiguous United States. Orders are received three (3) business days from the time they are shipped
  3. 2-Day – A flat rate of $30.00 anywhere in the contiguous United States. Orders are received within two (2) business days from the time they are shipped
  4. Next Day  – A Flat rate of $50.00 anywhere in the contiguous United States. Orders are received the following business day after they are shipped
  5. International - Please see the International Shipping Page for details 

 

Standard shipping is always free. For Next Day, 2 Day, and 3 Day shipping, a flat fee is charged for any destination in the contiguous United States. Shipping charges are non-refundable. For returns and exchanges, there is pre-paid return label in the original box containing you order. This label can be used for your convenience to send returns and exchanges back. When using this return service label for a return, a flat fee of $7.00 will be deducted from the refund. There is no fee for using this label on exchanges.

For returns and exchanges, the appropriate address is:

  • Billy Reid Online Service
  • 2825 East Avalon Ave.
  • Muscle Shoals, AL 35661
  • 877-757-3934

 

Multiple Packages

 

Orders that contain multiple items may arrive in separate packages, possibly on separate days. If multiple tracking numbers appear on your shipment email or under you order history on www.billyreid.com your order was shipped in more than one package.

Tracking

 

You can track your shipment by using the tracking number link found in your shipment confirmation email from service@billyreid.com.

Military & Diplomatic Addresses

 

We now offer shipping to both foreign and domestic United States military bases and diplomatic addresses designated as APO, FPO, and DPO addresses. The packages are routed via FedEx SmartPost and handed off to local USPS carriers that deliver to APO, FPO, and DPO addresses. When placing an order to be delivered to any of these types of addresses overseas, please include the unit number and nine (9) digit zip-code associated with the addresses for proper delivery.

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